HTC 10™ - Turn Voice & Video On / Off - HD Voice

Caution If located in Alaska, it is not recommended to turn off VoLTE for troubleshooting purposes as it causes the device to roam off the Verizon Wireless network.

Note Notes:

  • If enabling, ensure HD Voice & Video add ons are activated.
  • These instructions enable or disable HD Voice & Video calling functions.

  1. From a Home screen, navigate: Apps icon Apps icon > Settings Settings icon > Advanced Calling (Wireless & networks section).
  2. Tap Advanced Calling.
  3. Tap the Advanced Calling switch (upper-right) to turn on Switch on or off Switch off.
  4. When turned on, select either of the following:
    Note Selected when a blue dot is present.
    • HD Voice and Video calling
    • HD voice
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