If using a Macintosh computer, additional software is required in order to transfer files.
For a quick overview of Verizon Cloud, watch this video.
Connect the device to a computer using the supplied USB cable.
If necessary, touch and hold the Status bar (area at the top of the phone screen with the time, signal strength, etc.) then drag to the bottom.
The image below is merely an example.
Tap the USB icon then select Transfer files.
Selected when a green dot is present.
Tap one of the following:
Launch File/Windows Explorer.
Using the computer keyboard, press Windows+E ( +E) keys.
Alternatively, right-click Start then click Open Windows Explorer or File Explorer.
Using Windows/File Explorer, navigate: HTC6545LVW > Internal shared storage > Music.
HTC6545LVW is listed under the Portable Devices section.
If the music files are stored on the memory card, navigate: HTC6545LVW > SD card then choose the location of the files.
Utilize the computer to copy music files from the music folder to the desired location on the computer's hard drive.