Reset Network Settings - Samsung Galaxy Note 4

If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.

  1. From the Home screen, navigate: Apps Apps icon > Settings Backup and reset.
    Note These instructions apply to Standard mode only.
  2. Tap Reset network settings.
  3. Tap RESET SETTINGS.
  4. If applicable, enter the PIN, password, fingerprint or pattern then tap RESET SETTINGS again to confirm.
    Note A "Network settings reset" pop-up should briefly appear.
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