Samsung Galaxy Note® 4 - Reset Network Settings

If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.

  1. From the Home screen, navigate: Apps Apps icon > Settings > Backup and reset.
    Note These instructions apply to Standard mode only.
  2. Tap Reset network settings.
  4. If applicable, enter the PIN, password, fingerprint or pattern then tap RESET SETTINGS again to confirm.
    Note A "Network settings reset" pop-up should briefly appear.
Ask Verizon
Ask Verizon