Prior to completing a factory data reset, view this info to ensure apps and settings are backed up.
When attempting to determine whether a third-party app is the cause of an operating system or app issue, ensure Automatic Restore is disabled prior to a performing a factory data reset.
From a Home screen, navigate: Settings > Backup & reset > Back up my data. These instructions apply to Standard mode only.
Tap the Back up my data switch to turn on or off .