My Verizon app - Account User Status

Note The My Verizon app is only available for Android devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit to sign in and manage your account.

  • Account Owner
    Note Only 1 mobile phone number per account is eligible to register as an Account Owner.
    • Financially responsible for the account
    • Has access to all of the info and can manage all the mobile phones on the account
  • Account Manager (not available for prepaid)
    Note Must be assigned by the Account Owner (an Account Owner can assign up to 3 Account Managers).
    • Has access to account info and can manage all the lines of service on the account
    • Can't assign another Account Manager or change the Account PIN
  • Account Member
    Note All mobile numbers on an account are eligible to register as an Account Member.
    • A user on the Account Owner's account
    • Has access to certain individual mobile number info and functions, but doesn't have access to sensitive billing info
  • All roles are able to do the following:
    • Make one-time payments
    • Check minutes and messages
    • Change or reset the voicemail password
    • Purchase content for a phone
    • Access personal photo albums
    • Manage personal preferences
    • Block calls and messages


Note Here's some additional info on account roles.