Manage Notifications - My Verizon app

Learn how to manage usage notifications for your My Verizon account.

Note Notes:

  • You can choose to receive text or push notifications for Billing, Payment and Usage via the My Verizon app. Email preferences and other notifications (e.g., bill ready, promotions, etc.) can be managed via the My Verizon website.
  • Ensure your app is up to date as the following steps apply to the most recent version.
  • The My Verizon app is only available for Android® devices running 4.0 or higher and Apple® iOS devices running 8.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
  • Changes to these items may take up to 15 minutes to appear on your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).

 

  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Account.
  3. Tap Preferences then tap Select (beneath the mobile number you want to update).
  4. From the 'Customize your notifications' screen, tap any of the following switch(es) to turn on Swich on icon or off Swich off icon:
    Note If you don't see a 'Toggling notifications off will prevent...' message below your wireless number, refer to the Customize Billing, Payments and Usage Notifications section below:
    Note Options presented below are examples and vary by plan.
    • Email notifications
    • Text notifications
    • 50% of data remaining 
    • 25% of data remaining 
    • 10% of data remaining 
    • 0% of data remaining 
    • 10% of 4G LTE hotspot data remaining
    • 0% of 4G LTE hotspot data remaining

 

Customize Billing, Payments and Usage Notifications

  1. From the 'Customize your notifications' screen, tap any of the following switch(es) to turn on Swich on icon or off Swich off icon then select a notification option:
    Note Switch must be on in order to set preferences.
    • Billing
      • Push notification
      • Text message
    • Payments
      • Push notification
      • Text Message
    • Usage
      • Push notification
      • Text message
  2. Tap Save preferences (at the bottom; may require scrolling down).

 

Note For additional info on the My Verizon app, check out these FAQs.

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