Learn how to manage usage notifications for your My Verizon account.
You can choose to receive text or push notifications for Billing, Payment and Usage via the My Verizon app. Email preferences and other notifications (e.g., bill ready, promotions, etc.) can be managed via the My Verizon website.
Ensure your app is up to date as the following steps apply to the most recent version.
The My Verizon app is only available for Android® devices running 4.0 or higher and Apple® iOS devices running 8.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
Changes to these items may take up to 15 minutes to appear on your account.
Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).
From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
Tap the Menu icon (upper-left) then tap Account.
Tap Preferencesthen tap Select (beneath the mobile number you want to update).
From the 'Customize your notifications' screen, tap any of the following switch(es) to turn on or off :
If you don't see a 'Toggling notifications off will prevent...' message below your wireless number, refer to the Customize Billing, Payments and Usage Notifications section below:
Options presented below are examples and vary by plan.
50% of data remaining
25% of data remaining
10% of data remaining
0% of data remaining
10% of 4G LTE hotspot data remaining
0% of 4G LTE hotspot data remaining
Customize Billing, Payments and Usage Notifications
From the 'Customize your notifications' screen, tap any of the following switch(es) to turn on or off then select a notification option:
Switch must be on in order to set preferences.
Tap Save preferences (at the bottom; may require scrolling down).
For additional info on the My Verizon app, check out these FAQs.