Ensure your app is up to date as the following steps apply to the most recent version.
The My Verizon app is only available for Android® devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
Only the Account Owner can add, change or delete an Account Manager.
Changes to these items may take up to 15 minutes to appear on your account.
The maximum number of Account Managers allowed per account is 3.
Account Managers are authorized to perform the same transactions as the Account Owner, except for the following:
Add, change, or delete account PIN
Add, change, or delete other Account Managers
From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
Tap the Menu icon (located in the upper-left) then tap Account.
Tap Account Settings.
Tap the Controls tab (at the top) then tap Assign account managers.
Do one of the following:
Tap the Add manager button (located at the bottom).
Enter or select the appropriate info, tap the Return key on the keypad then tap Add (located at the bottom):
No mobile number
Tap the Dropdown menu then select the applicable mobile number.
Delete an Account Manager:
From the "Current Account Managers" section, tap the X icon located to the right of the appropriate account manager's info.
Tap the Back icon (upper-left) to return to the 'Account' screen or press the Home button (if available) to exit.
For additional info on the My Verizon app, check out these FAQs.