My Verizon app - Update Account Managers

Note Notes:

  • Ensure your app is up to date as the following steps apply to the most recent version.
  • The My Verizon app is only available for Android™ devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit to sign in and manage your account.
  • Only the Account Owner can add, change or delete an Account Manager.
    Note Changes to these items may take up to 15 minutes to appear on your account.
  • The maximum number of Account Managers allowed per account is 3.
  • Account Managers are authorized to perform the same transactions as the Account Owner, except for the following:
    • Add, change, or delete account PIN
    • Add, change, or delete other Account Managers


  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (located in the upper-left) then tap Account.
  3. Tap Account Settings.
  4. Tap the Controls tab (at the top) then tap Assign account managers.
    Assign Account Managers screen
  5. Do one of the following:
    • Add Manager:
      1. Tap the Add manager button (located at the bottom).
      2. Enter or select the appropriate info, tap the Return key on the keypad then tap Add (located at the bottom):
        • First name
        • Last name
        • No mobile number
          Note Tap the Dropdown menu then select the applicable mobile number.
        • Email address
    • Delete an Account Manager:
      • From the 'Current Account Managers' section, tap the X icon located to the right of the appropriate account manager's info.
  6. Tap the Back icon Back arrow (upper-left) to return to the 'Account' screen or press the Home button (if available) to exit.


Note For additional info on the My Verizon app, check out these FAQs.

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