My Verizon app - Determine Safety Mode Status

Note Learn how to determine if Safety Mode is enabled or disabled on your My Verizon account.

Caution You must have all your lines on the new Verizon Plan and the most current version of the My Verizon app to utilize Safety Mode.

Note Notes:

  • Ensure your app is up to date as the following steps apply to the most recent version.
  • The My Verizon app is only available for Android™ devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit to sign in and manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).


  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Data Hub.
    Note From the Overview tab, 'We've got you covered...Safety Mode.' appears at the top of the page when Safety Mode is activated.
    Safety Mode


Related Topics: