Ensure Minimum Speed / Bandwidth Requirements - 4G LTE Network Extender
Notes:
- The Network Extender is not supported for use with satellite or wireless broadband service.
- Routers may require special configuration (e.g., Firewall, Quality of Service (QoS) settings) to ensure the best possible call quality.
- Refer to the Internet Service Provider (ISP), Network Administrator or equipment manufacturer for assistance with these settings.
- When placing or receiving a call, ensure that all bandwidth intensive processes are disabled. These processes include but are not limited to:
-
- File sharing
- Music/Video streaming
- Uploading/Downloading files
- Windows or Antivirus Updates
The 4G LTE Network Extender for Enterprise requires an always-on broadband Internet connection with a minimum speed of 10 Mbps; 20 Mbps is optimal. Coverage is up to 7,500 square feet (approximately a 50 foot radius) depending on home construction and 4G LTE Network Extender placement.
| Minimum | Recommended | |
|---|---|---|
| Downlink | 10 Mbps | 20 Mbps |
| Uplink | 5 Mbps | 10 Mbps |
While we cannot recommend a specific site or app, there are many online resources that can help determine if an Internet connection and/or router can support VoIP throughput. Some examples are:
- Browser-based: sourceforge.net/speedtest/
When the test loads, click Test now. When finished, click View details. - Browser-based: verizon.com/speedtest/
- Java-based: www.megapath.com/speedtestplus/
When the test loads, click Test now. When finished, click View details.
If prompted, refer to Install Java for additional information. Alternatively, a variety of apps can test VoIP throughput. Refer to download instructions for Android or iOS to locate and install a QoS testing app.
Perform all testing on the same network as the Network Extender.
The links above are provided as a convenience and for informational purposes only. Verizon Wireless doesn't provide support for third party websites or apps.