One Talk℠ - Update Business Address (E911)

Click the links below for instructions:

One Talk Web Portal
Mobile App (Android)
Mobile App (iOS)

One Talk Web Portal

  1. Sign in to My Business.
  2. Click Manage Account.
  3. From the Product Tools section, click One Talk.
    Note To navigate, mouse over each option.
    Click One Talk℠ link
  4. From the Quick tasks section, click Update Business Address (911).
    Quick tasks section
  5. From the 'Device' column, click the desired deskphone.
    Click the desk phone name
  6. From 911 address section, click Edit.
    Note The 911 address will not display for lines that only have a One Talk mobile client on the line.
    Click Edit
  7. Enter the desired 911 address then click Submit.
    Enter 911 address

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Mobile App (Android)

  1. Open the One Talk mobile app.
  2. Tap the Menu icon Menu icon (upper-left).
    One Talk main app screen
  3. Tap Features & Settings.
    One Talk menu
  4. Tap 911 Address.
    Features & Settings menu
  5. Enter or confirm the 911 address then tap Update.
    Enter/confirm 911 address

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Mobile App (iOS)

  1. Open the One Talk mobile app.
  2. Tap the Menu icon Menu icon (upper-left).
    One Talk main app screen
  3. Tap Features & Settings.
    One Talk menu
  4. Tap 911 Address.
    Features & Settings menu
  5. Enter or confirm the 911 address then tap Done.
    Enter/confirm 911 address

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Related Topic: Invalid Emergency Address (E911)

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