One Talkā„  - Move Call

Desk Phone to Mobile App / Enhanced Dialer
Desk Phone to iOS Native Dialer
Mobile App / Enhanced Dialer to Desk Phone
iOS Native Dialer to Desk Phone

 

Desk Phone to Mobile App / Enhanced Dialer

  1. From the desk phone, press Hold soft key button during a call.
    Note For the One Talk DECT IP Cordless Phone select Options (right soft key) > Hold.
    Note Utilize the 5-way navigation pad to highlight and the center button to select.
  2. From the mobile device, tap the active call icon to continue the call.
  3. Tap Retrieve to pick up the active call.
    Note On the desk phone the line key shows a flashing red light while caller is on hold.
    Note If using the Samsung Galaxy S9 / S9+ Enhanced Dialer, the call is retrieved from the notification panel.
    1. Swipe down from the top of the screen to open the notification panel.
    2. Swipe down on the One Talk notification (shows the call on hold).
    3. Tap Retrieve.
      Retrieve call from notification

 

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Desk Phone to iOS Native Dialer

  1. From the desk phone, press Hold soft key button during a call.
    Note For the One Talk DECT IP Cordless Phone select Options (right soft key) > Hold.
    Note Utilize the 5-way navigation pad to highlight and the center button to select.
  2. From the mobile device, tap the Phone icon.
  3. Tap the Keypad icon.
  4. From the mobile device, enter **11 to continue the call.

 

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Mobile App / Enhanced Dialer to Desk Phone

  1. From the mobile device, tap Hold during a call.
  2. Pick up the handset and press the Line key button on the desk phone to continue the call.
    Note On the desk phone, the line key shows a flashing red light while caller is on hold.
    Note For the One Talk DECT IP Cordless Phone select the Line (right soft key) then select the line on hold to continue the call.

 

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iOS Native Dialer to Desk Phone

  1. From the mobile device, tap and hold MUTE for 5 sec during a call to place the call on hold.
  2. Pick up the handset then press the Line key button on the desk phone to continue the call.
    Note On the desk phone, the line key shows a flashing red light while caller is on hold.
    Note For the One Talk DECT IP Cordless Phone, select the Line (right soft key) then select the line on hold to continue the call.

Note 'Move Call' is not available on Android® Basic Dialer.

 

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