Data Hub - My Verizon app

Note Notes:

  • Ensure your app is up to date as the following steps apply to the most recent version.
  • The My Verizon app is only available for Android® devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).
  • Video Camera  Icon Understanding Data Usage

 

 

View Unbilled Usage
View Unbilled International Usage
View Bonus, Carryover, Gifted, Data Boost and Plan Data
Enable / Disable Safety Mode
Add a Data Boost
View International Data Usage
View Data History

 

View Unbilled Usage

  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Data Hub.
  3. From the Overview tab, view the total data used for the account.
    Note Alternatively, the total data used for the account can be viewed on the front page (located at the top) after opening the My Verizon app.
    Data Hub Overview
  4. To view each line’s usage:
    1. Tap the Details tab (located at the top).
      Note Usage for each line on the account displays.
      Data Hub Details Screen
    2. Tap an individual line to see how the unbilled data is being used.
      Note Image below is an example and usage types (Social Apps, video, etc.) may vary.
      Data Hub Details Screen

 

Note For additional info on the My Verizon app, check out these FAQs.

 

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View Unbilled International Usage

 

  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Data Hub.
  3. Tap the International tab.
    Note The usage displays below the name of the plan. Tap on an individual line to view the details (may require scrolling).
    Note If no International plan exists, one can be added by tapping the Continue button. (This launches the website in a browser where an International plan can be added).

 

Note For additional info on the My Verizon app, check out these FAQs.

 

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View Bonus, Carryover, Gifted, Data Boost and Plan Data

  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Data Hub.
  3. From the Overview tab, scroll down to view the different available types of data and how much of each is remaining for the current month.
    Note Below is an example of Carryover Data. Depending on the plan, the data types available may vary.
    Carry Over Data

 

Note For additional info on the My Verizon app, check out these FAQs.

 

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View International Data Usage

  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Data Hub.
  3. Tap the International tab then view usage info.
    Data Hub - International - Main Page
  4. Tap a mobile number to view usage details.
    Data Hub - International Device Usage

 

Note For additional info on the My Verizon app, check out these FAQs.

 

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View Data History

  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Data Hub.
  3. Tap the History tab then tap any bill cycle to view the usage history and usage types.
    Data Hub - History - Main Page
  4. View the following info (may require scrolling):
    • Total usage
    • Data Types
    • Top Activities
      Note Listed in order of highest percentage usage (e.g., Video, Web, Navigation, etc.).

 

Note For additional info on the My Verizon app, check out these FAQs.

 

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