Register via My Verizon app

Learn how to register for My Verizon via the My Verizon app.

The My Verizon app is only available for Android™ devices running 5.0 or higher and Apple® iOS devices running 11.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.

1. Download & Install the My Verizon app.
    To determine app eligibility refer to My Verizon app FAQs.
2. Launch the app and select one of the following to complete registration:
    If you're not sure what to select, refer to Account User Status.
   • Account Owner
   • Account Member

Account Owner

1. From the 'Choose a role' page, select Account Owner. 
2. From the 'Is that really you?' page, enter the following then tap Next:
   • Billing ZIP Code
   • Account PIN
3. From the 'Let's get started' page, enter the following:
   • User ID
      User ID can't contain spaces or match your password but must be 6-60 letters, numbers, or these special characters: @ . - ' _ +
   • Greeting name
      Greeting name must be 1-10 letters, numbers, spaces or these special characters: @ . - ?
   • Email address
4. Tap the I accept Terms and Conditions checkbox then tap Next.
5. From the 'Check your texts' page, tap Sign in.
    A text message with a temporary password is sent to the user.
6. Enter the following info in the applicable fields then tap Sign in.
    If desired, tap the Remember me checkbox.
   • User ID or Phone Number
   • Temporary Password
7. From the 'Create a new password' page, enter and re-enter a new password then tap Submit.
    Password must be 8-20 characters and contain at least 1 number and 1 letter.

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Account Member

1. From the 'Let's get started' page, enter the following info:
    If an Account Owner already exists, tap Account Member from the 'Choose a role' page.
   • User ID
      User ID can't contain spaces or match your password but must be 6-60 letters, numbers, or these special characters: @ . - ' _ +
   • Greeting name
      Greeting name must be 1-10 letters, numbers, spaces or these special characters: @ . - ?
   • Email address
2. To continue, tap the I accept Terms and Conditions checkbox then tap Next.
3. From the 'Check your texts' page, tap Sign in.
    A text message with a temporary password is sent to the user.
    A separate text message is sent to the Account Owner letting them know the Account Member is registering.
4. Enter the following info in the applicable fields then tap Sign in.
    If desired, tap the Remember me checkbox.
   • User ID or Phone Number
   • Temporary Password
5. From the 'Create a new password' page, enter and re-enter a new password then tap Submit.
    Password must be 8-20 characters and contain at least 1 number and 1 letter.

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