HTC Desire® 530 - Soft Reset

A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, won't ring or vibrate, can't make or receive calls, device locks up, and keypad doesn't respond.

Note Notes:

  • A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device.
  • In most cases, a soft reset won't affect data on the device, unless the battery is very low.
  • If the device won't power on, plug into the provided wall charger then press and hold the Power + Volume Up buttons for a full 12 seconds.
    Note If the device still doesn't power on, press and hold the Power, Volume Up and Volume Down buttons for a full 1-2 minutes.

  1. Press and hold the Power button (located on the right edge; below the volume buttons).
  2. Tap Restart.
    Note If the device is unresponsive/frozen, press and hold the Power button for approximately 10 seconds or until the device power cycles.
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