Manage Add-Ons - My Verizon app

Note Notes:

  • Ensure your app is up to date as the following steps apply to the most recent version.
  • The My Verizon app is only available for Android® devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
  • Changes to these items may take up to 15 minutes to appear on your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).

 

Enroll in an Add-On
Unenroll in an Add-On

 

Enroll in an Add-On

  1. From the Home screen, tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Account.
    Menu with Account
  3. Tap Add-Ons.
    Tap Add-Ons
  4. Tap one of the following tabs to see available Add-Ons:
    • Essentials (e.g., Caller Name ID, VZ Navigator, etc.)
    • Entertainment (e.g., Apple Music, Ringback Tones, etc.)
  5. Tap Learn more under the desired Add-on.
  6. Select the line(s) you'd like to enroll then tap Enroll.
    Note Selected when a check mark is present.
  7. After Reviewing Terms & Conditions, tap the box to select then tap Confirm.
    Note Selected when a check mark is present.
    Add-Ons Confirm
  8. Tap 'Back to Add-ons' (at the bottom) or press the Home button to exit the app.

 

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Unenroll in an Add-On

  1. From the Home screen, tap the My Verizon app or navigate: Apps My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Account.
    Menu with Account
  3. Tap Add-Ons.
    Tap Add-Ons
  4. From the 'Your Add-ons' tab, tap Manage under the the Add-on you wish to unenroll from.
  5. Tap Unenroll next to the applicable phone number.
  6. To continue, review the Terms and Conditions, tap the box then tap Confirm.
    Unenroll from Add-On

 

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Note For additional info on the My Verizon app, check out these FAQs.

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