Remove Corporate Email Account (Exchange ActiveSync) - Moto Z Play Droid Edition

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

  1. From a Home screen, navigate: Apps icon Apps icon > Settings Settings icon > Users & accounts.
  2. Tap the appropriate account.
  3. Tap Remove account.
  4. Tap REMOVE ACCOUNT to confirm.


Related Topic: Set Up Corporate Email (Exchange ActiveSync®)