Soft Reset (Frozen / Unresponsive Screen) - Moto Z Play Droid Edition

View this info if your device is unresponsive, frozen or won't power on or off.

Note Notes:

  • This device has a non-removable battery. This process can be used to simulate a "battery pull" when the device is unresponsive, frozen, or doesn't power on.
  • In most cases, a soft reset won't affect data on the device, unless the battery is very low.

 

Press and hold the Power button for approximately 7 seconds or until the device power cycles.
Power button

 

Related Topic: Video icon Unfreeze Your Device

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