Apple® iPhone® - Unblock SIM PIN

Note Notes:

  • The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.
    • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
    • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.
  • The steps below don't apply to the iPhone 4.


  1. From a Home screen, navigate: Settings Settings icon > Cellular > SIM PIN.
  2. Ensure the SIM PIN switch is turned on Switch On.
    Note If prompted, enter your passcode then tap Done.
  3. Tap Change PIN.
  4. Enter the current SIM PIN info then tap Done.
    Caution If an invalid PUK is entered too many times, the SIM card is permanently disabled.
  5. Enter the new SIM PIN then tap Done.
  6. Re-enter the SIM PIN then tap Done.