Apple® iPhone® - Turn Voice & Data On / Off - HD Voice

HD Voice provides clear, natural-sounding audio when a call is placed from one HD Voice-enabled phone to another while connected to our 4G LTE network.

Caution Caution:

  • HD Voice isn't recommended if you use a 1X/3G Network Extender or a TTY/TDD device.
  • HD Voice on the iPhone must be turned on if you use a 4G Network Extender.

 

Note Notes:

  • Requirements:
    • must be in Verizon 4G LTE coverage area.
      Note Video Icon For more info on signal strength and coverage view this video.
    • must have an HD Voice capable device and have HD Voice set up to use simultaneous voice and data.
  • The steps below apply to the following models:
    • iPhone X / XS / XS Max / XR
    • iPhone 8 / 8 Plus
    • iPhone 7 / 7 Plus
    • iPhone SE
    • iPhone 6 / 6 Plus / 6s / 6s Plus
  • HD Voice is enabled by default when both the physical SIM and eSIM are activated on your Dual SIM with an eSIM capable iPhone.

 

  1. From the Home screen, navigate: Settings Settings icon > Cellular.
  2. Tap the Cellular Data switch to turn on Switch On.
  3. Tap Cellular Data Options.
  4. Tap Enable LTE.
  5. Tap Voice & Data to turn on.
    Note Turned on when a check mark is present. When turned on, voice calls between compatible devices are carried over the 4G LTE data network.
    Note Tap 'Data Only' or 'Off' to turn HD Voice off.

 

Note Notes:

  • HD Voice is supported only on HD Voice capable Bluetooth® headsets.
  • HD Voice is included with existing voice plans and minutes are billed as regular voice calls. For additional info, see these HD Voice FAQs.
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