Apple® iPhone® - Use FaceTime®

Note Notes:

  • The FaceTime app must be turned on to place or accept a FaceTime call. For assistance turning on FaceTime, refer to Turn FaceTime On / Off.
  • The steps below apply to the following models:
    • iPhone X / XS / XS Max / XR
    • iPhone 8 / 8 Plus
    • iPhone 7 / 7 Plus
    • iPhone SE
    • iPhone 6 / 6 Plus / 6s / 6s Plus
    • iPhone 5 / 5c / 5s
  • Follow these steps for the iPhone 4.

 

Place a Call
Accept a Request
Start a Group Call

 

Place a Call

  1. From the Home screen, tap FaceTime.
    Note FaceTime can also be accessed from Phone or Contacts.
  2. Tap the Plus symbol + (upper-right) to access Contacts.
    Note If not available in Contacts, enter the name, email address or number then tap Search.
  3. Select a Contact.
  4. Select the FaceTime option:

 

Video and Audio

To end the Video FaceTime session, tap the End button (red phone symbol).
Note For iOS 12 or later, tap the End button (red X symbol)

 

Audio Only

To end the Audio FaceTime session, tap the End button (red phone symbol).
Facetime Audio Only End Button

 

For additional FaceTime support, refer to this Apple article.

 

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Accept a Request

  1. When receiving a FaceTime request, perform one of the following actions:
    • Tap Slide to answer.
      Note Option available when your phone is locked.
      Facetime Slide to Answer
    • Tap Accept
      Note Option available when your phone is unlocked.
      Facetime Request
  2. To end the FaceTime session, tap End (red phone symbol).
    Note For iOS 12 or later, tap End (red X symbol)

 

For additional FaceTime support, refer to this Apple article.

 

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Start Group Call

Note Notes:

  • To use Group FaceTime video calls, you need an iPhone 6s or later with iOS 12.1.
  • Earlier phone models that support iOS 12.1 can join Group FaceTime as audio participants.
  1. From the Home screen, tap FaceTime.
  2. Tap the Plus icon Add icon (upper-right).
  3. Enter the name of your contacts, phone by numbers
  4. To start the FaceTime call, tap Audio or Video.

 

For additional Group FaceTime support, refer to this Apple article.

 

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