Verizon Ellipsis 8® HD - Soft Reset

A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, device locks up, and keypad doesn't respond.

Note Notes:

  • A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device.
  • In most cases, a soft reset won't affect data on the device, unless the battery is very low.

  1. Press and hold the Power button (located on the upper-right edge) until the 'Power off' prompt appears then release.
    Note If the device is unresponsive/frozen, follow these steps.
  2. Tap Restart.
  3. Tap OK to confirm.
    Note The process may take up to 90 seconds to complete.
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