Kyocera DuraForce PRO with Sapphire Shield - Remove Corporate Email Account (Exchange ActiveSync®)

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

  1. From a Home screen, navigate: Apps icon Apps icon > Email Email icon.
  2. Tap the Menu icon Menu icon (upper-right).
  3. Tap Settings.
  4. Tap Delete Delete icon.
  5. Select an email account then tap Done.
    Note The account is selected when a check mark is present.
  6. Tap Remove Account(s).

Related Topic: Manually Set Up Corporate Email (Exchange ActiveSync)