Set Minute Limits - Verizon Smart Family™ - My Verizon app

Note To perform the steps below, you need to:

  • ensure the My Verizon app is installed and up to date as the following steps apply to the most recent version.
  • have an Android® device running 4.0 or higher or an Apple® iOS device running 10.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
  • sign in using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
  • ensure the child device is powered off prior to adding or removing blocks, restrictions, limits, etc.
    Note Changes to these items may take up to 15 minutes to appear on your account.

 

  1. From the My Verizon app, tap the Menu icon Menu icon (upper-left).
  2. Tap Account.
    Menu with Account
  3. Tap Verizon Smart Family.
    Account with Smart Family
  4. Select the appropriate mobile number.
    Manage screen with available numbers
  5. Tap Limit/Controls.
    Limit/Controls from filters and limits screen
  6. Tap Limit minutes.
    FamilyBase with Limit minutes
  7. From the Minutes field, enter the amount of minutes (e.g., 100, 1000, etc.).
    Set Calling Limits with Minutes field
  8. Tap the following 'Alert me when the limite is reached...' switch to turn on or off then tap Set limit.
    Note The switch color may differ from the example depicted below.
    Note If not visible, tap OK on the keypad to close it.
    Note If off, the user is restricted from making calls (except emergency 911) upon reaching the specified limit.
    Set Calling Limits with Alert switch

 

Note For additional info on the My Verizon app, check out these FAQs.

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