Hum by Verizon - Web Portal - Add a Boundary Alert

To set boundaries and receive alerts when a Hum equipped vehicle enters or exits an area, view this info.

Note The primary account holder can be alerted when a vehicle enters or leaves a specific area by setting up boundary alerts.

  1. Navigate to the customer web portal (
  2. Click sign in (located in the upper-right).
  3. Enter your username (email) and password then click sign in.
  4. From the Alerts section of the HUM Dashboard (to the right of the map), click the Boundary tab.
    Create or add boundary alert
  5. Click Add New Alert (at the bottom of the section).
    add boundary alert
  6. Click the desired area on the map to set a boundary circle.
    Note If preferred, use the Search bar to enter an address or place name.
    Note Use the + and - buttons (on the bottom-right of the map) to re-size the map.
  7. Enter a preferred name for the alert, (e.g. Billy leaving school).
    Note The name appears in the text of any alerts triggered.
  8. Select a specific mile radius in the Radius field.
    Note Boundary cannot be smaller than 0.1 miles.
    Note Use the + and - buttons (on the bottom-right of the map) to re-size the map.
  9. From the Notify me when my vehicle section, select the preferred option(s):
    • Enters a boundary
    • Exits a boundary
  10. From the Days to monitor section, choose one of the following:
    • Always on
    • Preferred days to monitor (Sunday - Saturday)
  11. Click save.


Note For additional info, check out these Hum FAQs.

Related Topics:

Web Portal - Delete a Boundary Alert
Web Portal - Edit a Boundary Alert
Mobile App - Add a Boundary Alert
Mobile App - Delete a Boundary Alert