Activate Basic Visual Voicemail - BlackBerry® for Android™

Note Only Basic Voicemail is available for devices active on prepaid plans.

  1. Access Visual Voicemail Visual Voice Mail icon.
  2. From the setup screen, tap Get started.
    Welcome Screen
  3. To continue, review the Terms and Conditions and then tap Accept.
  4. Tap a Voice Mailbox language then tap Next.
    Language Screen
  5. If presented, enter the voice mail password then tap Next.
    Linote The Visual Voicemail password is the same as the standard Voicemail password. For assistance with resetting the password, refer to Reset Voicemail Password.
    Note The password can't have repeating or consecutive digits (e.g., 1111, 1234).
    Password Screen
  6. Select a Voicemail greeting option then tap Next:
    • Greeting with telephone number
    • Greeting with recorded name
      1. Tap the Record icon Record icon to record a name then tap the Stop icon Stop icon.
      2. Tap Next.
    • Custom greeting
      1. Tap the Record icon Record icon to record a custom greeting then tap the Stop icon Stop icon.
      2. Tap Next.
    Greeting Screen
  7. Select a voicemail prompt then tap Next, which takes you to the Inbox:
    • Dont play instructions after my greeting
    • Play instructions after my greeting
  8. Tap Done.

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