Set Up Verizon Prepaid Service - Apple® iPhone®

Note For more info on Prepaid plans and service, view our Prepaid FAQs.

  1. From the device, install the Verizon Wireless Nano SIM card.
    Note The SIM card is included in a kit attached to the outside of the iPhone 5s device box.
    Note Open the SIM card tray with a SIM eject tool or paper clip.
  2. Charge the device.
  3. Select one of the following methods to activate:
    • Online
    • IVR
      1. From another phone, dial 866-893-7723 and follow the prompts to begin activation; provide the following info:
        • Type of device being activated
        • 20-digit SIM ID (located on the SIM card)
        • Your 5-digit ZIP code
      2. When prompted for a payment, enter credit card info or a Verizon refill PIN number.
      3. Write down the phone number and Account Security Code.
      4. Turn on or restart the device.
        Note Service activation may take up to 15 minutes.
      5. Complete activation using a secure Wi-Fi connection when the device powers back on.
      6. Select a wireless network and enter the password.
      7. Follow the on-screen instructions to complete the iPhone activation.
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