Verizon Cloud - Web Browser - Smartphone - Delete Media

To delete your music, pictures, videos and documents via the Verizon Cloud website, view this info.

  1. Open the web browser (e.g., Chrome, Safari, etc.) on the phone.
  2. Go to
  3. Sign in to your My Verizon account.
    Sign in to My Verizon
  4. Tap the Menu icon.
    Tap the Menu Icon
  5. Tap the appropriate tab.
    • Photos & Videos
    • Music
    Tap the Appropriate Tab
  6. Tap a media file.
    Tap a File
  7. Select a file(s) then tap the Menu icon.
    Note The file is selected when a check mark is present.
    Tap the Menu Icon
  8. Tap Delete.
    Tap Delete
  9. Tap OK to confirm.
  10. Tap OK.
  11. To permanently delete files and free up storage space:
    1. Tap Menu (located in upper-left).
      Tap Menu
    2. Tap Settings.
      Tap Settings
    3. Tap the Manage Storage dropdown menu.
      Tap the Manage Storage dropdown Menu
    4. Tap Trash.
      Tap Trash
    5. Tap the Media type dropdown menu then select an option.
      • Media
      • Contacts
      Tap Media Type dropdown Menu
    6. Tap the menu icon (upper-right).
      Tap the Menu Icon
    7. Tap Empty Trash.
      Tap Empty Trash
    8. Tap OK.
      Tap OK

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