Verizon Cloud - Web Browser - Smartphone - Delete Files in the Trash Can

Note Only compatible info is synced to the device.

  1. Open the web browser (e.g., Chrome, Safari, etc.) on the phone.
  2. Go to
  3. Sign in to your My Verizon account.
    Sign in to My Verizon
  4. Tap Menu.
    Tap Menu
  5. Tap Settings.
    Tap Settings
  6. Tap the 'Manage Storage' dropdown menu.
    Tap the Manage Storage Dropdown Menu
  7. Tap Trash.
    Tap Trash
  8. Tap the 'Media type' dropdown menu then select an option:
    • Media
    • Contacts
    Tap an Option
  9. Select the media / contacts you want to permanently delete by tapping the box next to that line item.
    Note File selected when a check mark is present.
    Note To select all the items, tap the total of files option.
    Select a File
  10. Tap the Menu icon.
    Tap the Menu Icon
  11. Tap Delete.
    Tap Delete
  12. Tap OK.
    Tap OK
  13. Tap OK.

Related Topic: Restore Deleted Files