Trusted Numbers - Usage Controls

Caution This info only applies if you currently subscribe to Usage Controls, as this add-on is retired and can't be re-activated once removed.  For info on our current family safeguards add-on, see our Verizon Smart Family™ FAQs

Notes Notes:

  • The Trusted Numbers can contain up to 20 telephone numbers including landline and other wireless carriers' numbers.
  • These steps do not apply to Prepaid accounts.
  • Only the Account Owner or an Account Manager with full online access can manage Usage Controls.

 

Add Trusted Numbers
Delete Trusted Numbers

 

Add Trusted Numbers

  1. Navigate: My Verizon > My Plan & Services > Family Safeguards & Controls.
    Line note My Plan & Services is located at the top of the page.
  2. Click View Manage Dashboard (located on the right in the FamilyBase section).
  3. Click Limits & Controls.
  4. From the Contacts section, click on Trusted contacts.
  5. Select Trust a contact for this line.
    Note Enter Trusted contact Name and Phone number.  
  6. Click Save to confirm.

 

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Delete Trusted Numbers

  1. Navigate: My Verizon > My Plan & Services > Family Safeguards & Controls.
    Line note My Plan & Services is located at the top of the page.
  2. Click View Manage Dashboards (located on the right in the FamilyBase section).
  3. Click Limits & Controls. 
  4. From the Contacts section, click Trusted contacts.
  5. Click Remove, to remove Trusted contact.
  6. Click Yes, get rid of it, to confirm.

 

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