Remove Corporate Email Account (Exchange ActiveSync®) - Ellipsis® 10 HD

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

Note Notes:

  • The following is provided for informational purposes only. Verizon verifies access to data services only, which can be checked by viewing a website.
  • For all advanced-level configuration and troubleshooting, contact your Exchange/IT admin for assistance.


  1. From a Home screen, navigate: Apps icon Application icon > Settings Settings icon > Accounts.
  2. Tap Exchange.
  3. Tap the appropriate account.
  4. Tap the Menu icon Menu icon (upper-right).
  5. Tap Remove account.


Related Topic: Set Up Corporate Email