Samsung Galaxy S8 / S8+ - Soft Reset

A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, device locks up, and keypad doesn't respond.

Note Notes:

  • A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device.
  • In most cases, a soft reset won't affect data on the device, unless the battery is very low.

  1. Press and hold the Power button (located on the right edge of the device).
    Device with emphasis on Volume down button and Power
  2. Tap Restart.
  3. Tap Restart again to confirm.
    Note If the device is unresponsive/frozen, press and hold the Power button for approximately 10 seconds or until the device power cycles.
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