Ensure your app is up to date as the following steps apply to the most recent version.
The My Verizon app is only available for Android™ devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. If needed, visit verizonwireless.com to sign in and suspend or reconnect service.
Changes to these items may take up to 15 minutes to appear on your account.
Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).