Arlo Go - Insert SIM Card

Instructions on inserting/removing your SIM can help with activation issues/errors.

Note Don't attempt to insert the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.

  1. Ensure the camera is disconnected from the power adapter.
  2. Open the battery door.
    Note Press and hold the latch (located on the top edge) then rotate the door down.
  3. If present, remove the battery as shown.
    Note Utilizing the notches on both sides, pull to remove.
    Remove battery
  4. Insert the SIM card into the slot as shown (gold contacts facing up, notch in the upper-right).
    Note Ensure the card slides into place.
    Insert SIM card
  5. If applicable, insert the battery as shown.
    Note Ensure that the connectors on the battery align with the connectors on the device.
    Insert battery
  6. Close the battery door.
    Note Rotate the door up and ensure it locks into place.
    Close battery door

Related Topic: Remove the SIM Card