Install Device Software Update - Arlo Go

Note Don't disconnect your camera, open the battery door, or remove the battery while the firmware update is in progress. Doing so may damage it.

Note Notes:

  • Firmware updates are released automatically to all connected Arlo devices.
  • Automatic updates occur between 3:00 a.m. and 5:00 a.m. to minimize camera downtime.
  • If the firmware update is a major one, you might be unable to stream from your camera until your firmware is updated.

You can wait for the automatic update, or you can update manually following these steps:

  1. Launch the Arlo app on your smartphone or navigate and log in to the admin site via a browser.
    Note The website URL is: https://arlo.netgear.com/
    Note Supported browers are Internet Explorer 10 or later, Microsoft Edge, Firefox 3.5 or later, Safari 3 or later, Chrome (latest version).
    Note The Arlo app is available via the Google Play and Apple App stores.
  2. From the top menu, tap or click Settings (upper-right, to the right of Mode).
  3. Tap or click the appropriate camera.
    Note Multiple cameras may appear.
  4. Tap or click Device Info.
    Note May require scrolling to the bottom.
  5. Tap or click Firmware.
  6. Tap or click Update.
    Note The camera's LED blinks blue and amber Blinking blue and amber while the firmware is downloading and installing.
    Note Allow several minutes for the process to complete.
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