If using a Macintosh computer, additional software is required in order to transfer files.
For a quick overview of Verizon Cloud, watch this video.
Connect the device to a computer using the supplied USB cable.
If necessary, touch and hold the Status bar (area at the top of the phone screen with the time, signal strength, etc.) then drag to the bottom.
Tap the USB icon and ensure Transferring media files is selected.
Launch Windows Explorer.
Using the computer keyboard, press Windows+E (+E) keys.
Alternatively, right-click Start then click Open Windows Explore.
Using Windows Explorer, navigate: SAMSUNG-SM-J327VPP or J327V > Phone > Music.
If a microSD card is present, files can be transferred to that location by navigating: SAMSUNG-SM-J327VPP or J327V > Card .
Use the computer to copy music and other audio files into the folder.