Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Remove Corporate Email Account (Exchange ActiveSync®)

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

Note Notes:

  • The following is provided for informational purposes only. Verizon verifies access to data services only, which can be checked by viewing a website.
  • For all advanced-level configuration and troubleshooting, contact your Exchange / IT admin for assistance.

 

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions apply to Standard mode only.
  2. Navigate: Settings Settings icon > Accounts > Accounts.
  3. Tap the appropriate account.
  4. Tap the Menu icon Menu icon (located in the upper-right).
  5. Tap REMOVE ACCOUNT.
  6. Tap REMOVE ACCOUNT to confirm.

 

Related Topic: Set Up Corporate Email

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