Reset App - Samsung Galaxy J3 Eclipse / Galaxy J3 Mission

If your device crashes, resets itself or freezes, it may be caused by apps and this info may help.

Note Personal data such as Browser bookmarks and other customized app settings can be backed up to and restored from Google servers.

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions apply to Standard mode only.
  2. Navigate: Settings Settings icon > Apps.
  3. Tap an app.
  4. Tap FORCE STOP.
  5. To confirm, tap FORCE STOP.
  6. Tap Storage.
  7. Tap CLEAR DATA.
    Note This option may not be available for all apps.
    Note Resetting an app does not remove saved items on the device (texts, pictures, voicemails, etc.); however saved passwords for Wi-Fi, settings, backgrounds, etc. within the app itself may be reset.
  8. To confirm, review the info then tap DELETE.
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