Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Soft Reset

A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, device locks up, and keypad doesn't respond.

Note Notes:

  • A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device.
  • In most cases, a soft reset won't affect data on the device, unless the battery is very low.

 

  1. Press and hold the Power button.
  2. Tap Restart.
  3. Tap Restart again to confirm.
    Note If unable to perform a soft reset, remove then re-insert the battery.
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