moto e4 - Activate / Set Up Device

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Note Notes:

  1. If powered off, press and hold the Power button (located on the right-edge of the device) until the Motorola logo appears then release.
  2. Select the appropriate language then tap LET'S GO.
    Select language
  3. From the 'Phone Activation' screen, tap NEXT or tap ACTIVATE (if available).
    Note If activating a new phone, ensure the old phone is powered off and allow several minutes for the deactivation of the old phone to complete.
    Note If prompted, enter the account PIN then follow the onscreen prompts (see Account PIN FAQs for additional info).
    Phone activation
  4. From the 'Welcome' screen tap 'Copy your data' or 'Set up as new'. Copy data
  5. From the 'Connect to Wi-Fi' screen, connect to a network or tap Connect to Wi-Fi later then tap Continue.
    Note If you choose ''Connect to Wi-Fi later', you can add a Wi-Fi network after setup is complete.
  6. From the 'Sign in' screen, enter a Google email address then tap Next.
    Note If you choose 'Skip', you can add your Google account after setup is complete.
  7. Enter your name then tap NEXT.
  8. From the 'Protect your phone' screen, choose an option or tap Not now.
    Note If you choose 'Not now', you can set up a screen lock after setup is complete.
  9. From the 'Google services' screen, tap any of the following services to enable or disable, then tap NEXT.
    Note By tapping NEXT you are also agreeing to the Google Terms of Service.
    • Use Google's location service to help apps
    • Improve location accuracy
    • Help improve your Android experience
    Google Services
  10. From the 'Verizon Cloud' screen, tap NEXT.
    Note If you choose 'SKIP', you can set up Verizon Cloud after setup is complete.
  11. From the 'Email Accounts' screen, select an email account type then enter your sign-in info.
    Note If you choose 'SKIP', you can set up a email account after setup is complete.
  12. From the 'About your privacy' screen tap ACCEPT to use current settings or tap Privacy settings to make changes.
  13. Tap GOT IT to exit the device set up.
    Finish Setup

Video Camera Icon If you'd like additional support, check out this Getting Started With a New Smartphone video.