Arlo Go - Check for Physical Damage

Note For info regarding potential device damage to your camera, refer to the following:

  • Manufacturer Website:
  • Manufacturer Help Center:
  • Customer Service Contact Info: 888-638-4327

Caution If you need to replace your device under warranty and the device has unreasonable wear and tear or any of the following, you could be assessed a damaged device fee. Device damage examples include, but are not limited to:

  • Liquid or Corrosion Evidence
  • Damaged Ports
  • Display or Physical Button Issues
  • Missing Camera Lenses
  • Hardware Modifications