Remove SIM Card - moto z2 play

Removing your SIM card can help with activation issues/errors, browser connection problems and a blank or frozen screen.

Note Don't attempt to remove the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.

  1. Ensure the device is powered off.
  2. From the top edge of the device (display facing up), remove the card tray.
    Note Utilize the insertion/removal tool to unlock the tray by inserting it into the provided slot (figure 1) then remove the tray (figure 2).
    Remove card tray
  3. Remove the SIM card from the tray.
    Note From the bottom of the card, carefully lift to remove.
    Note If applicable, refer to Insert SIM Card.
    Remove SIM card
  4. Insert the card tray.
    Note Press in on the tray to lock it into place.
    Insert card tray
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