Content Transfer - Android™ to Android - Google Drive

Note Notes:

  • In order to transfer content, both devices must be in working order.
    Note If your old device is inaccessible, sign in to your account (e.g., email, Facebook®, Cloud, etc.) on your new device to see what's available.
  • To move your content (e.g., contacts, pictures, music, etc.) from your current Android phone to your new Android phone using Google Drive, follow the steps below.
  • The following services can be used as well:

 

  1. From the Home screen of the current device, navigate: Google Folder > Drive icon Google Drive icon.
    Note If the Google folder isn't visible, tap the Apps icon or swipe up on the screen to display all apps, then tap the Drive icon.
  2. Tap the Menu icon (upper-left).
    Menu icon
  3. Tap Settings.
    settings
  4. Under the 'Google Photos' section, tap the Auto Add switch to turn on to allow photos to be backed up and restored.
    auto add
  5. If available, under the 'Auto Backup for apps' section, tap Backup and reset.
    backup and reset
  6. Confirm the 'Back up to Google Drive' switch is turned on.
    Note If 'Back up to Google Drive' is turned off, tap the switch to turn on.
    Turn On Back Up my Data
  7. Verify the account listed is the Google account associated with both devices.
    Note If the account needs to be changed, tap Account then tap or add the correct Google account used with both devices.
    set back up account
  8. Tap the Home button (at the bottom) on the device to return to the main screen.
  9. Navigate: Settings > Accounts > Google Account > Sync.
    Note On Pixel devices, tap Account sync.
    account sync
  10. Tap the switch(es) to turn on all options you want backed up (e.g., Calendar, Contacts, etc.)
    sync switches
  11. Tap the Menu icon Menu icon (upper-right) then tap Sync now.
    Note Ensure your Wi-Fi or Data is enabled for content transfer.
    Sync Now
  12. Turn off your current device.
  13. Turn on your new device and complete the activation and setup process.
  14. From the Home screen of the new device, navigate: Google Folder > Drive icon Apps icon.
    Note If the Google folder isn't visible, tap the Apps icon or swipe up on the screen to display all apps, then tap the Drive icon.
    Note If presented, enter your PIN, password or pattern.
  15. From the 'My Drive' main screen, tap the Menu icon (upper-left).
    Menu icon
  16. Tap Settings.
    settings
  17. Under the 'Google Photos' section, tap the Auto Add switch to turn on.
    Note Allows photos to be backed up and restored when turned on.
    auto add
  18. Under the 'Auto Backup for apps' section, tap Backup and reset.
    backup and reset
  19. Confirm the 'Back up to Google Drive' switch is turned on.
    Note If 'Back up to Google Drive' is turned off, tap the switch to turn on.
    Turn On back up my data
  20. Verify the account listed is the Google account associated with both devices.
    Note If the account needs to be changed, tap Account then tap or add the correct Google account name used with both devices.
    Verify the Google Account
  21. Tap the Home button to return to the main screen (bottom of the screen).
  22. Navigate: Settings > Accounts > Google Account > Sync.
    Note On Pixel devices, tap Account sync.
    account sync
  23. Tap the switch(es) to turn on all options you want backed up / restored (e.g., Calendar, Contacts, etc.).
    sync switches
  24. Tap the Menu icon Menu icon (upper-right) then tap Sync now.
    Sync Now

 

Note Make sure all of your content has been transferred to your new device. If any content is missing, check your other cloud services to see if any content needs to be transferred from them. You can use the Download Content Transfer App to move additional missing content from your current device to the new device.

isTealiumFlag=true