Transfer Content with the Move to iOS App - Android™ to Apple® iPhone®

What you need:

  • Your old and new phones, powered on and connected to a power source
  • Wi-Fi enabled on both phones
  • Your Google account info

 

Note Notes:

  • In order to transfer content, both devices must be in working order. 
    Note If your old device is inaccessible, you can sign in to accounts (e.g., email, Facebook®, Verizon Cloud, etc.) on your new device to see what content is available.
  • To use the Move to iOS app, your old device must be running Android version 4.0 or later.
  • To complete the content transfer, you must have an iPhone 5 or later running iOS 9.0 or higher that hasn't completed initial setup.
    Note If needed, reset your iPhone before you begin, or move your content manually.

 

1

Install the Move to iOS app

On your Android device:

  1. From the Google Play™ Store, install the Move to iOS app.
  2. Tap ACCEPT to approve permissions.
  3. Once the app is installed, tap OPEN.
Move to iOS Play Store page with emphasis on INSTALL button

2

Start the setup process

On your iPhone:

  1. During the initial device setup on your new iPhone, navigate to the 'Apps & Data' screen.
    Note The 'Apps & Data' screen is only available during the iPhone initial setup process.
  2. From the 'Apps & Data' screen, tap Move Data from Android.
    Note Make sure there is enough space on your new iPhone to accommodate the content you're moving from your Android device (including what may be on the external memory card, if applicable).
  3. Tap Continue.
Apps & Data screen with emphasis on Move Data from Android

3

View the security code

Take note of the code that appears on your iPhone. This is needed to connect the two devices so content can be transferred.

Move from Android screen with security code

4

Continue with setup

On your Android device:

  1. Tap Continue.
  2. Review the Terms and Conditions then tap Agree (lower-right) to continue.
  3. Tap Next (upper-right).
Move to iOS start screen with emphasis on Continue

5

Enter the code

Enter the code from the iPhone on your Android device.

Enter Code screen

6

Select the content to be transferred

On the Android device, from the 'Transfer Data' screen select the content to transfer then tap Next.
Note This process may take a while depending on how much data is being transferred. Leave both devices untouched and connected to a power source until the iPhone shows it's finished.
Note Content transfer may fail if a call is received or the device is used during the transfer process.

Transfer Data screen with emphasis on data selections and Next button

7

You're all done

After the loading bar finishes on the iPhone:

  1. On the Android device, tap Done.
  2. On the iPhone, tap Continue Setting Up iPhone to finish the setup process.
Transfer Complete screen with emphasis on Done button
 
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