Set Up Device - moto z2 play

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Caution To avoid potential issues, review the following:

  • For more info on prepaid service activation, refer to Set up Verizon Prepaid Service.
  • Accounts (e.g., Gmail, email, etc.) should be set up after activating the device (see Related Topics).
  • Wi-Fi Calling settings don't transfer after switching devices and/or performing a factory data reset. You need to enable W-Fi Calling manually if you want to use it.

 

  1. If powered off, press and hold the Power button until the moto logo appears then release.
    Power button
  2. From the Welcome screen, select the appropriate language then tap GET STARTED.
    Note Allow several seconds for activation to complete.
  3. If presented with the Phone Activation screen, tap LET'S GO or tap ACTIVATE NOW (if available).
    Note If prompted, enter the Account PIN.
    Note If activating a new phone, ensure the old phone is powered off and allow several minutes for the deactivation of the old phone to complete.
  4. If presented with the Set up your XT1710-01 screen, tap Set up as new.
  5. If presented with the Verify your account screen, sign in with the Google account that was previously synced on the device, tap NEXT then tap No.
  6. From the Add your Account (Google) screen, tap SKIP > SKIP.
  7. From the Name screen, enter the first and last name then tap NEXT.
  8. From the Unlock with fingerprint screen, tap SKIP > SKIP ANYWAY.
  9. From the Google services screen, select any of the following to turn on or off then tap I AGREE (may require scrolling to the bottom).
    • Use Google's location service to help apps
    • Improve location accuracy
    • Help improve your Android experience
  10. From the Verizon Cloud screen, tap SKIP (lower-left) then tap NOT NOW.
  11. From the Email Accounts screen, tap SKIP (lower-right).
  12. From the Summary screen, tap DONE.
  13. Review the Moto Privacy settings then tap ACCEPT AND CONTINUE.
    Note To review the Moto Privacy Policy:
    1. Tap Privacy settings
    2. Tap View Motorola Privacy Policy (at the bottom)
    3. When finished, tap DONE.
    4. Tap the left arrow icon (lower-left).
  14. From the Ready to Go screen, tap GOT IT.

 

Related Topics:

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