Payments - My Verizon app (Prepaid)

Note Notes:

  • App is available to registered and new users on the new and grandfathered $40, $50, $60, $70 and $80 smartphone plans.
  • The My Verizon app is only available for Android® devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
  • Ensure your app is up to date as the following steps apply to the most recent version.

 

  1. If needed, Download & Install - My Verizon App - Android® & iOS.
  2. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  3. Tap the Menu icon Menu icon (located in the upper-left) then tap Payment.
    Menu
  4. If prompted to set up Auto Pay select an option then tap Next:
  5. Select one of the following:

 

Balance

  1. Tap the Balance tab.
  2. View the balance.
    view balance

 

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Add Funds

  1. From the Balance tab, tap Add funds.
    Note If you're on a Prepaid Family Account you can also send funds to another line on your account.
    view balance
  2. Use one of the following method to add funds:
    • Saved account:
      1. Tap the saved account to select.
        Note Selected when a checkmark is present.
      2. Tap Next.
        Select saved account
      3. Enter the appropriate amount then tap Next.
      4. Review the payments and taxes info then tap Confirm.
        tap confirm
    • Use a new credit or debit card:
      1. Tap Use a new credit or debit card to select.
        Note Selected when a checkmark is present.
      2. Tap Next.
        New credit or debit card
      3. Enter the appropriate info (i.e., card number, CVC code, billing address) then tap Confirm.
        Note If desired, click "Save this account for future billing" to select this method in the future.
        Enter credit or debit card info
    • A refill card:
      1. Tap a refill card to select.
        Note Up to 4 refill cards can be saved.
      2. Tap Next.
        Refill cards
      3. Enter the PIN number then tap Confirm.
        Enter PIN

 

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Payment History

  1. Tap the History tab.
    payment hisory
  2. Review the following payment history:
    • Payments
      Note If preferred, tap Email history to send the info to an email account.
      Payment info
    • Balance
      View balance details

 

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Payment Methods

  1. Tap the Payment Methods tab.
    Payment methods
  2. Tap the appropriate method:
    • Manage payment method
      1. To edit or delete the saved card, tap the Card image.
        Tap card image
      2. Enter the appropriate info then tap Update or tap Remove Card.
        Update or remove card
    • Manage Auto Pay

 

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Auto Pay

  1. Tap the Payment Methods tab.
    Payment methods
  2. Tap Manage Auto Pay.
    Note Auto Pay amount is based on your monthly costs and taxes.
    Note Available funds for the line are used first then Auto Pay runs for the remaining balance.
  3. To continue, tap I agree to the Terms and Conditions then tap Next.
    Note If Auto Pay is already set up, options to Turn Off or Edit Payment are displayed.
  4. Enter the following info:
    • Card info
    • Billing info
  5. To continue, tap Confirm.
    Note Auto Pay runs monthly on your plan renewal date.

 

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