Register via My Verizon app (Prepaid)

Note Notes:

  • App is available to registered and new users on the new and grandfathered $40, $50, $60, $70 and $80 smartphone plans.
  • Ensure your app is up to date as the following steps apply to the most recent version.
  • The My Verizon app is only available for Android® devices running 4.0 or higher and Apple® iOS devices running 8.0 or higher. For all other devices, visit to sign in and manage your account.


  1. Download & Install - My Verizon App - Android® & iOS.
  2. Launch the My Verizon app.
  3. Tap Sign up.
    Sign up
  4. Enter the device phone number then tap Next.
  5. Enter the account PIN then tab Next.
    • If you forgot the PIN:
    1. Tap Forgot to receive a temp PIN via SMS.
    2. Enter the temporary PIN then tap Next.
    3. Enter a new account PIN then tap Next.
    4. Enter the new account PIN to confirm then tap Next.
  6. From the "Create Profile" screen, enter the following:
    • User ID
    • Greeting Name
    • Email address
    Create profile
  7. To continue, tap I Agree to the Terms and Conditions then tap Next.
  8. From the "Check your texts" screen, tap Sign in.
    Note A text message with a temporary password is sent to the user.
  9. Enter the following info in the applicable fields then tap Sign in.
    Note If desired, tap the Remember me checkbox.
    • User ID or Phone Number
    • Temporary Password
    Enter info to sign in
  10. From the "Create a password" screen, enter and re-enter a new password then tap Next.
    create new password
  11. From the "Set Security Question" screen, enter the appropriate info then tap Next.
    Security question
  12. If preferred, to turn on Touch ID, tap Turn on.
    Note Tap I agree to the Terms and Conditions then tap Next.