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Transfer Content - Apple® iPhone® to Android®

Note Notes:

  • Don't worry, we've got you covered. We'll make sure all of your pictures, contacts and content transfer from one phone to the other without issue.
  • If you're moving to a Samsung Galaxy device, Samsung Smart Switch™ is an easy way to transfer your content.

 

Contacts
Photos and Videos
Music
Additional info

 

Contacts

  1. If you already have a GoogleTM / GmailTM account on the iPhone, your contacts should automatically transfer to your new Android phone.
    Note If you do not have a Google account, follow these directions to create one.
    1. From the Home screen, navigate: Settings Settings icon > Mail > Accounts.
    2. Tap Add Account then select Google.
    3. Tap More options then tap Create account.
    4. Enter the account info (e.g., Name, Email, Password, etc.) then, if applicable, tap Next (located in the upper-right).
    5. Turn on Contacts switch Switch On then tap Save (located in the upper-right).
  2. Upon activating the new Android phone, use the same Google account as the main Google account for the device. This automatically syncs the contacts to your new device via Google.

 

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Photos & Videos

Note The following steps are for iCloud® or Photos for iOS users; if you use other photo apps (e.g., Flickr®, Photobucket®, DropboxTM, etc.), ensure you download and/or sign in to these on your Android phone.

  1. If you use iCloud to back up your media, from the Home screen of your iPhone, tap Settings.
    Note If you do not use iCloud to back up your media or you store your original photos on your phone, skip to step 13.
    Tap Settings
  2. Tap the Apple profile (e.g., Joe Smith) at the top of the Settings menu.
    Tap the Apple Profile
  3. Tap iCloud.
    Note If prompted, enter the Apple ID and password then tap Sign In.
    Tap iCloud
  4. Tap Photos.
    Note If you do not use iCloud to back up your media, skip to step 13.
    Tap Photos
  5. Tap iCloud Photo Library to turn it on.
    Tap iCloud Photo Library
  6. Tap the iCloud back arrow (located upper-left).
    Tap the iCloud Back Arrow
  7. Tap iCloud Backup.
    Tap iCloud Backup
  8. Tap the iCloud Backup switch to turn it on On Switch.
    NoteIf prompted, tap OK.
  9. Tap Back Up Now to do a final sync with iCloud.
    Note A Wi-Fi connection is needed to start the backup. If not connected to Wi-Fi, follow the below instructions to turn on and continue:
    Tap Back Up Now
    1. To get back to the main settings menu, navigate: iCloud > Apple ID > Settings (All located in the upper-left).
      Settings Screen
    2. Tap Wi-Fi.
      Tap WiFi
    3. Make sure the Wi-Fi switch (located in the upper-right) is turned on On Switch.
    4. From the 'Choose A Network' section, tap the preferred network.
      Choose a Network Screen
    5. If prompted, enter the appropriate password then tap Join (located in the upper-right) then press the Home key.
      Click Join
  10. From the computer, navigate to and sign into your iCloud account.
  11. Click Photos.
  12. Select the pictures/videos to be moved to the computer and click the Download icon then skip to step 14.
  13. If you do not use iCloud for backing up media, create a folder for your picture and videos on the computer and transfer the photos and videos via USB to the Windows computer.
    Note For Mac users, transfer info can be found here.
    1. Right-click on an empty space on the desktop and hover the mouse pointer over New and click Folder then name it and click Enter.
    2. With the iPhone plugged into the computer, open up File Explorer on the computer and click on the iPhone device name.
    3. On the computer, navigate: Internal Storage > DCIM > then select folder(s) (e.g., 100APPLE, 101APPLE, etc.).
    4. Right-click on the selected folder(s) then left-click Cut or Copy.
    5. Right-click the designated folder and click Paste.
  14. Connect the Android phone to the computer and transfer the photos and videos to the device from the computer.

 

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Music

Note The following steps are for iTunes; if you use other music apps (e.g., Spotify®, Amazon® Music, Shazam®, etc.), ensure you download and/or sign in to these on your Android phone.

  1. Connect your iPhone to your computer and verify your music is in iTunes on the computer.
  2. Based on the computer's operating system, locate your music files:
    • Windows 7 or later (XP and Vista are not supported on iTunes 12.2 or later) -  Open C:\Users\username\My Music\iTunes.
    • Mac - From the Finder top menu, click Go > Home > Music > iTunes.
  3. Transfer music via USB to the Android phone.
    Note For help with file compatibility issues, refer to this info to make compatible with the Android device.

 

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Additional Info

 

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