Global Modem USB730L - Check for Physical Damage

Use this info to help determine if your device has physical damage.


  • Prepaid service customers: Visit a Verizon store to order warranty replacements. Orders for prepaid warranty issues can't be processed via Customer Service.
  • Standard service customers: If you need to replace your device under warranty and the device is water damaged, broken, or has unreasonable wear and tear, you could be assessed a damaged device fee.

Note If damage is found several replacement options may be available.

Liquid Damage Indicator

The indicator is located next to the SIM card tray:

  • Liquid Damage Indicator (LDI) in white with red Xs means normal condition.
    LDI no damage
  • Liquid Damage Indicator (LDI) in red/pink means liquid detected.

    LDI damaged