One Talk Desk Phone - Enable / Disable Intercom

Note Notes:

  • Intercom is a user level feature available for compatible One Talk Desk Phone models. The feature is enabled by the end user on each Desk Phone as opposed to a setting in the One Talk portal.
  • Once enabled, customers using compatible Desk Phones can place direct calls from their One Talk extensions to other One Talk extensions. When the phone call connects to a receiving One Talk Desk Phone, the call is automatically answered by the speaker phone, allowing the parties to immediately begin a 2-way conversation.
  • Intercom is supported on One Talk Desk Phone models T41P, T46G, T46GW, T49G, VZP59, and conference phone model CP960 (CP860 conference phone and W56HV DECT IP Cordless Phone don't support this feature).

 

T41 / T46G
T41S / SW and T42S
T46S / SW
T49G
VZP59
CP960

 

T41 / T46G

  1. From the Home screen, press the Features softkey.
    Select features
  2. Press the Intercom softkey.
    Intercom
  3. Using the appropriate softkeys highlight the 'Accept Intercom' to enable or disable.
    Note Default setting is disabled.
  4. Using the appropriate softkeys highlight 'Intercom Mute' to enable or disable.
    Note Disable Mute allows the customer to be able to talk back when receiving an intercom call.
  5. Press the Save softkey.
    Save

 

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T41S / SW and T42S

  1. From the Home screen, press the Features soft key.
    Press and hold an empty soft key
  2. Using the navigation arrow keys, highlight Intercom then select Enable or Disable.

 

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T46S / SW

  1. From the Home screen, press the Features soft key.
    Press and hold an empty soft key
  2. Using the navigation arrow keys, highlight Intercom then select Enable or Disable.

 

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T49G

  1. From the Home screen, tap Features.
    Tap features
  2. Tap Intercom.
    Tap intercom
  3. From the 'Accept Intercom' line item, tap On or Off to enable / disable.
    Note Default setting is Disabled.
  4. From the 'Intercom Mute' section, tap Off to disable.
    Note Disable Mute allows the customer to be able to talk back when receiving an intercom call.
  5. Tap Save.
    Tap save

 

Related Topics:

 

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VZP59

  1. From the desk phone display, swipe left or right to go to the second idle screen.
  2. Navigate: Features > Intercom.
  3. Toggle Accept Intercom on / off.
    Note If intercom is disabled, incoming intercom calls are rejected and the caller hears a busy signal.

 

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CP960

  1. From the Home screen, navigate: Settings > Features > Intercom.
  2. Select Intercom allow.
  3. Select On or Off to enable / disable.
    Note If intercom is disabled, incoming intercom calls are rejected and the caller hears a busy signal.

 

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