Verizon Smart Family™ - Android™ - Add Content Filtering

Note Notes:

  • To perform the steps below, you need to:
    • have access to both the parent and child devices.
    • ensure that the Smart Family app is installed on the parent device.
    • sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
  • The following apps can't be blocked by Smart Family content filters:
    • FaceTime®
    • iTunes®
    • Apple® App® Store


  1. From the Smart Family parent app, select the appropriate family member from the top row of contacts (multiple may appear).
    Dashboard with family members
  2. From the Manage controls section, tap Content filters.
    Dashboard with Content filters
  3. Tap Next.
    Install screen with Activate
  4. Enter your child's age then tap Next.
    Age screen with Next
  5. If presented, review the disclaimer then tap OK to continue.
    Disclaimer prompt with OK
  6. From any of the following screens, tap Customize or Block to continue:
    Note The screens and options presented vary depending upon the child's age (e.g., 11 and under, 12 to 16, 17 and over).
    • Objectionable Content
    • Social Media
    • Mature Social Media
    • Messaging Apps
    Objectionable Content screen with Customize and Block
  7. If customizing blocked content, tap the switch(es) to turn on Switch on or off Switch off then tap Save.
    Note The image below is an example. The options presented may vary.
    Objectionable Content screen with available filters
  8. Tap Pair Phone.
    Almost done screen with Pair Phone
  9. From the prompt, tap Send.
    Note Instructions for pairing are sent to the child device.
    Text prompt with Text
  10. Tap OK to confirm.
    Text sent prompt with OK
  11. Using the child device, follow the instructions received via text to complete pairing.
    Note If necessary, refer to one of the following for assistance:
  12. Using the parent device, tap OK to confirm.


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